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Fix: Problem with Renault R-Link 2 audio streaming via bluetooth?

Introduction

I got my new Renault a couple of weeks ago. A really nice car. It was equipped with the R-Link 2 that allows bluetooth connection with your iPhone. Great for making telephone calls and audio streaming (e.g. audio books, Spotify, Tidal, Apple Music etc.).

However, the R-link system has a glitch that blocks audio streaming under certain circumstances! I think that it’s only an issue for iPhone users. Here’s how to fix the issue.

 

The problem

The problem was that bluetooth audio streaming didn’t work? The telephone connection for calls worked perfectly and in the telephone settings my iPhone was connected for both telephone and audio use (see picture). Still, I wasn’t allowed to stream my music.

problemer med at afspille musik via bluetooth på renault mégane kadjar clio talisman how to fix renault bluetooth streaming problem issue bluetooth audio r-link 2 r-link2problemer med at afspille musik via bluetooth på renault mégane kadjar clio talisman how to fix renault bluetooth streaming problem issue bluetooth audio r-link 2 r-link2

When entering the menu system Multimedia -> Media I could see that the bluetooth symbol displayed correctly that my phone was connected but it was kind of “greyed out” and no music was allowed the be streamed.

 

Solution

The problem, it seemed, was an error in the Renault R-link2 firmware that do not allow iPhone users to stream music if there is no songs in the phones library (Music). You just need one song in your library then it will work.

The fastest way is to just buy a song in iTunes and then download it to the phone. It takes no more than a minute and your good to go. If you previously have bought an album etc then you may download for free again.

If you want to “save” the money, you may also connect your phone to your home computer and download a song that you synced with iTunes at home.

This is how it should look after you’ve fixed the issue:

can't play audio via bluetooth problemer med at afspille musik via bluetooth på renault mégane kadjar clio talisman espace how to fix renault bluetooth streaming problem issue bluetooth audio r-link 2 r-link2 audio streaming how to solve

 

What did you think?

Let me know if it was helpful and please give it a 5-star-rating for other to find easily on search engines.

[kkstarratings]

 

Comments or Questions?

If you have any questions let me know in the comment section below. I’ll try to answer as good as possible. If you found the fix useable I would love if you would go to hotelscombined.com and make a search for your city, select a random date, and then click a hotel’s offer.

It will donate about $0.5 to the blog and keep it running. No spam or cost for you. Thanks in advance.

 

Kort på dansk

Problemer med at streame musik fra din iPhone i din Renault? Det er et problem med software i dit R-link 2 system, der gør at du skal have et musiknummer på din telefon før du kan benytte streaming fra andre tjenester f.eks. lydbøger, Spotify, TDC Music, Apple Music, Tidal etc.

Løsningen er at købe/downloade et nummer fra “Musik” app’en på din iPhone. Når først du har 1 nummer liggende på telefonen, så fungerer bluetooth afspilningen super.

Du er velkommen til at skrive spørgsmål eller kommentarer nedenfor 🙂 Du må også meget gerne give indlægget 5 stjerner ovenfor.

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Robert
Robert
1 År siden

Tkank you so much, it worked

Naja
Naja
1 År siden

Jeg har prøvet at trykke “hent” i appen “Musik” på min iPhone med 2 sange men jeg kan stadig ikke streame musik over rlink. Bed du hvad jeg kan gøre?

Mvh
Frustreret bil ejer
Naja

Nicolaj
Nicolaj
3 år siden

Hej, tusind tak for tippet, det løste problemet med at kunne afspille musik 🙂 Nu vil den dog kun afspille den sang vi købte i ‘Musik’-appen. Hver gang vi afspiller noget på en anden musik-app, afbryder ‘Musik’-appen og afspiller den sang vi købte. Er der nogle der ved hvordan man løser dette problem?

Anzal Patankar
Anzal Patankar
3 år siden

Hi
I have Talisman 2019
But in Rlink , I cannot install any app or Buy i try to connect internet in all possible ways
But still the icons are in grey color (not highlighted). Like other applications

Please advice Dr.

Is it country locked may b ?

When I checked with dealers they saying it’s not allowed in UAE (dubai)

Is there any way i can enable for Same !!

Waiting for positive Response

Regards

But i have done Many RND with Rlink
Many Hidden gems in RLINK 2

Eg

Closing of mirror , sunroof, window by Remote
Rear tail light works like day light

Front day light have options of flicker when u use side indicators

Android Auto Functions

Fatigue checking on ODM

Radar Between Lines

Air quality Sensor in Rlink

Many More

Kurt Schougaard Sørensen
Kurt Schougaard Sørensen
4 år siden

Hej
Jeg har en Talisman med Rlink min udfordring er at jeg bliver frakoblet Bluetooth og 20 sec. tilkoblet igen, så hvis jeg taler i mobil bliver den frakoblet, så jeg må tale i selve mobiltlf. Min mobil er en iPhone x med iOS 13

Zoltán Szeles
Zoltán Szeles
4 år siden

Dear Lars! I have the same problem, I tried this solution, but unfortunately it doesn’t work for me 🙁 Have You got any other idea for the problem? Thank You very much.

Zoltán Szeles
Zoltán Szeles
Svar til  Lars Koch Hansen
4 år siden

Yes it is 🙁 But I’m very grateful for what you’re trying to help.
Best wishes,
Zoltán

Anzal Patankar
Anzal Patankar
Svar til  Lars Koch Hansen
3 år siden

I had same issue with my Iphone 11pro Max
U need to reinstall the Rlink App with Latest release in ur country
Sure it will work

Lena weijola
Lena weijola
4 år siden

Hejsan
Jag hade samma problem med R link i min bil ( en Kadjar) telefonen fungerar ( en IPhone) men det hördes ingen musik via bluetooth. Jag gjorde som du sa, köpte en sång på iTunes och nu hör jag musik . Tack så väldigt mycket för tipset. Lena

Christian Jensen
Christian Jensen
5 år siden

Hej Lars
Min kæreste og jeg har lige købt en Renault Megan fra 2017 med R-link(1 måske?) Jeg har også problemet hvor jeg ikke kan få lyden ud i højtalerne. Jeg har en iPhone X, kæresten har samme telefon, men har ingen problemer med at afspille. Jeg bed mærke i dit opslag da jeg er typen som sletter alle de apps som jeg ikke bruger, heriblandt “musik” og “itunes store” osv osv. Derfor prøvede jeg at installere dem igen for så at downloade en sang i “musik” som du beskriver. Det virker bare stadig ikke. Noget du har hørt om ? Jeg kunne tænke mig til at systemet måske kræver en opdatering, men så er det sjovt at kæresten ingen problemer har. Jeg håber du kan hjælpe. Hilsen Christian 🙂

Jo
Jo
5 år siden

Thank you so much all the way from Australia! The thing about needing music in your library on the iPhone fixed it for me!

alireza
alireza
5 år siden

Many thanks for your solution regarding RLINK 2 , after several month and try different recommendation , your solution worked in 2 minutes . I have another question,it seems that my car RENAULT TALISMAN 2017 do not support CAR PLAY ! so do you have any suggestion , how I can connect my Mobile IPHONE X to the monitor , to see the Mobile apps ( Maps ,Waze …..)on the car display ?

Jahanzeb
Jahanzeb
5 år siden

I bought my RENAULT yesterday and was quite mad at this bluetooth problem till I saw your post.
Thanks a lot man… you are GREAT 😀

Karina Hansen
Karina Hansen
5 år siden

Hej
Min tlf. Er tilsluttet og alt indikere at det skl virke, og radioen dæmper sig når jeg modtager opkald og displayet viser alt “ rigtigt” Meeen selve samtalen kan ikke foretages “ ud i bilen”, jeg må have fat i tlf. Og sætte den på højtaler og tale via den, HVORFOR kan jeg ikke bruge handsfree???

Reza
Reza
5 år siden

Hi,

I have a similar issue, but just a tad different. We got the car today and Iphone pairs fine and indeed calling is no issue.

Streaming via youtube did not give any sound, so I found indeed the comment about one song. Adding it indeed gives sound now but…

When car starts that one song starts to play automatically (Still no issue), but when you start to stream it streams for like 2 seconds, pauses it and continues to play that song on the phone again.

My Samsung S8+ has no issues and all works as designed upon connection.

Greetings,

Reza

Anders
Anders
5 år siden

I DAGAR har jag med hjälp av Renaults support försökt att lösa detta problem utan framgång! Stort,Stort tack för detta!

Med vänlig hälsning, Anders

Jens
Jens
5 år siden

Many thanks. Your trick did it. Now I can stream music with Spotify via the bluetooth.
/Jens

Mogens
Mogens
6 år siden

Hej Har afprøvet dette på min Kadjar med R Link 2 desværre uden resultat alt er stadig “Gråt” og ingen musik
Dette er sket efter den sidste opdatering som jeg måtte vente 8 uger på hos Renault (ikke imponeret)
Har kontaktet kundeservice Renault Danmark som siger at de arbejder på sagen men ikke kan hjælpe
En skam de ikke har mere styr på hvad de laver
Mogens

Johnny M
Johnny M
6 år siden

Thanks mate…
I was going out of my mind trying to figure out why I couldn’t play my audiobooks in my brand new Renault. THANKS a lot …

Best wishes
Johnny Manning

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